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complete print management system

Customer Service

Simply remembering to do things in a busy company is a major problem! When you DON'T, your customers notice. Accura CRM allows you to see every aspect of contact with your customers, so you understand them better, and respond quicker and more efficiently. Your customers are your easiest sell - improving your customer service helps you retain your clients.

Record all customer-facing activities: telephone calls, appointments, reminders, quotes, follow-ups, orders and SEE all this information in one place.

Service tickets can be raised to keep track of customer issues, requests and queries and manage the activities need to overcome them allowing account managers to deal with problems qucikly and effectively.