Contact us

UK: +44 (0) 2380 240 470
US: +1 (0)303 799 1128
complete print management system

Our Team

From the initial sales call through implementation and training to software support, our team is dedicated to providing you with an unparalleled service. Behind the scenes, the development team strive to improve the Accura MIS range of products through technical innovation and by listening to feedback from our customers.

The majority of our staff come from printing backgrounds and we feel this is an important part of what we offer. We know the day-to-day problems you encounter, we know you're busy and time is important and we speak your language!

Meet the team

Trevor Cocks - Managing Director

trevor_cocksTrevor is the founder of Data Design Services, programming the original software in his bedroom as a favour to a friend in the print industry. That software has grown to be one of the market leaders in print MIS and Trevor no longer has to program in his bedroom! He still remains the lead programmer as well as driving the product forward and managing a successful company. Away from the office, Trevor enjoys spending time with his family and is an accomplished musician. 

Alan Potter - Sales Director

alan potterIf you've been to any print trade show around the world and been to our stand, you will have met Alan Potter! Since joining the company he's worked tirelessly to develop a successful sales strategy that has taken Accura MIS from a UK only product to a worldwide brand. When he's not taking over the world, Alan loves spending time with his grandchildren and relaxing in his holiday home on the Isle of Wight. 

Alan McKillop - Business Development Manager

alan mckillopAlan joined our company in 2001. Alan is our Business Development Manager responsible for developing our business and yours. He firmly believes that business development is a two way street - both sides need to benefit. Alan welcomes the opportunity to discuss your business needs by your desired means, face to face, a telephone chat or a web meeting. This offer is always open to both prospective and existing customers. When away from work Alan likes to spend time with his family and always enjoys a good social gathering. 

Russell Harwood - Business Development Manager

russell harwoodHaving joined the Accura team in Jan 2016 Russell has over 20yrs experience within the world of print management, digital workflow and software. With a strong knowledge of the graphics arts world, his key objective has always been to deliver the right solution on time and within budget to his clients on every occasion. An MIS system is a key component to a print business in a world where margins are being cut back, but timelines and deliverables have always to be met. Let me talk you through our software workflow and how Accura MIS will move your business into a new arena with your customers. Single figure golfer and Park Run participant 

Jordan Melick - US Business Development Manager

alan mckillopAfter running his own successful commercial studio for many years, Jordan found his way into the print industry in 1992. Specialising mainly in pre-press and graphic solution sales, Jordan forged a successful career with many recommendations from clients and colleagues alike. He started working for DDS in 2012 where he is charged with strategic sales and technical business development for Accura MIS in the North American market.Jordan has a passion for extreme windsurfing, road cycling, and mountain biking while photography still remains close to his heart. 

Ivan Buck - Customer Service Manager

ivan buckBefore joining the DDS team, Ivan was an experienced estimator using Accura at previous employers. Now, as well as being the southern UK account manager, Ivan is repsonsible for liaising between all DDS departments to ensure that client satisfaction is met throughout our business relationship. Ivan is an ardent Charlton Athletic supporter and cycling enthusiast. 

Steve Irons - Northern Area Account Manager

steve ironsSteve's main role is to provide training and account management to clients in the north of the UK and the M5 corridor. Steve has also travelled to Australia, Canada and the States to provide training to new customers. As well as being a Manchester United supporter, Steve is also a massive fan of rock music.


Debbie Kaya - Financial Controller

debbie kayaAs well as keeping track of payments to and from the company, Debbie also books in orders, administers support contracts and arranges installation and training. Away from work, Debbie is a keen cake baker and cat-lover.


Gavin Spooner - Senior Development Specialist

gavin spoonerGavin is responsible for testing and product development and acts as a liaison between the support and development departments. In his spare time, Gavin is a keen amateur photographer and when the surf's up, bodyboarding. 


Darren Longhurst - Development Specialist

darren longhurstDarren is part of the development team responsible for testing all aspects of Accura and its associated applications. Away from work, Darren is a fitness fanatic, his main passion being cycling.


Jeff Botwood - Web Product Development Manager

jeff botwoodAlso referred to as the 'the Guru', Jeff is our technical wizard. He's responsible for the ongoing development and testing of Accura Online and other related projects. When he's not got his head in a software problem, Jeff is a film buff with a huge movie library and also a keen cyclist.


Mark Sarson - Software Developer

mark sarsonMark is the brains behind the Scheduling module. He brings many years of programming experience to the team and will head new software projects including Accura SQL. Mark enjoys music, family time and is a self-confessed geek.


Dario Palmero - Software Developer

Dario is a Ruby-on-Rails programmer responsible for the continuing development process of the Accura Online product. With many new plans for AccuraOnline, Dario is an essential part of the team.

Mark Aitken - Software Support Manager

mark aitkenPreviously a production manager at a busy commercial printer, Mark adds print knowledge and problem solving skills to the team. What he doesn't know about Accura isn't worth knowing! Mark is a keen sailor, a passion he shares with all his young family.


Gerry Lawrence - Software Support Consultant

gerry lawrenceAfter years of reprographics experience, Gerry originally joined DDS as a trainer. Now office based Gerry, is part of the Support team answering calls, webchats and emails. As well as being a fanatical QPR supporter, Gerry also enjoys getting away from it all in his caravan.


Matthew Hopkins - Software Support Consultant

matthew hopkinsPreviously from a data processing and document composition background, Matthew has the broad experience gained from the exciting world of direct advertising mail, especially some areas of artworking and finishing that most printers don't see. Matt used to be a keen kayaker before he got too fat to fit into a spray deck. Now in his spare time, he enjoys biscuits.


Ted Vickers - Software Support Consultant - North America

ted vickersTed has spent many years working in various areas of the print trade and now is responsible for support and training within the US, Canada and Mexico.


Jonathan Bowen - Technical Specialist - North America

jonathan bowen

Covering Canada and the US, Jonathan provides technical support and training for the complete Accura solution. He has a wealth of experience within the print trade, from being the Prepress Instructor at Westervelt College to Operations and General Manager at one of the biggest web commercial printers in Canada where he gained an excellent knowledge of Accura and Accura Online.

Ellis McCormick - Design and Marketing

ellis mccormickEllis came to DDS to give our marketing and design a fresh look and feel. If you've been to one of our recent shows, you will have seen his work with our new banners and pods. Away from work, Ellis is a petrol head, Nottingham Forest supporter and movie enthusiast. 

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